JC
Jordan
Senior gambling analyst
First name only · last names not published
0cases mediated
0resolved
0in progress
About
Jordan spent six years as senior product manager at a tier-1 regulated operator before joining CanadaGamblers in 2022. They lead our regulated-market coverage and run the live-dealer testing program.
Specialties
Bonus termsKYC/AMLWithdrawal disputes
Credentials
Certified RG specialist
Responsible Gambling Council, 2021
B.Comm, Finance
Queen's University, 2014
Former PM
PointsBet Canada, 2016–2022
Speaker
Canadian Gaming Summit 2024, 2025
Conflict-of-interest disclosures
When a recusal applies, a different mediator from this team is rotated in and the swap is recorded on the case timeline (per 15-16-complaints.md §540). Operator-specific recusals on file for Jordan are surfaced at the top of the relevant case page.
Workflow
Closed cases attributed to this mediator
Each closed case carries Jordan's resolution summary. Browse the public complaints feed for the full record — filter by operator or status as needed.