Legal · Policy

Responsible gambling policy

Provincial helplines, self-exclusion, operator standards, and CanadaGamblers editorial rules.

Last reviewed · 2026-05-16 19+ in Canada PIPEDA · Law 25 (Quebec)

Get help right now

Confidential, free, available 24/7. Speak to someone who understands.

ConnexOntario · default
1-866-531-2600
§1 Position

CanadaGamblers is an editorial site that reviews and ranks gambling operators serving Canadian players. We are not an operator. We do not take wagers.

Play responsibly. If gambling stops being fun, reach out to a Canadian helpline. They are free, confidential, and available 24/7 in every province and territory.

Who should not gamble

Anyone below the minimum legal gambling age in their province: 19+ in Canada.

Anyone currently in financial distress.

Anyone enrolled in a provincial self-exclusion program.

Anyone using gambling to manage emotional regulation, relationship stress, or substance recovery.

§2 Signs of problem gambling

Signs of problem gambling

Gambling becomes a problem when it stops being entertainment and starts costing you money, time, or relationships you cannot afford to lose. If several of these sound familiar, it is worth taking the self-assessment below or calling a helpline.

  • Spending more time or money on gambling than you meant to.

  • Chasing losses — betting more to win back what you have already lost.

  • Borrowing money, selling possessions, or taking on debt to keep gambling.

  • Hiding or lying to family, friends, or others about how much you gamble.

  • Feeling restless or irritable when you try to cut down or stop.

  • Gambling to escape stress, anxiety, low mood, or other problems.

  • Neglecting work, school, family, or personal responsibilities to gamble.

  • Repeated failed attempts to control, cut back, or stop.

  • Risking or damaging a relationship, job, or opportunity because of gambling.

  • Needing to bet larger amounts to feel the same level of excitement.

§3 Self-assessment

Take a private self-assessment

9 standardized questions from the Problem Gambling Severity Index (Ferris & Wynne 2001) plus 1 about next steps. Roughly 2 minutes. Nothing is stored.

We deliberately do not display or store a numeric score — the assessment exists to support reflection, not to label players. Counselling, deposit limits, time-outs and self-exclusion are always available regardless of result.

§4 Self-exclusion

Self-exclusion programs

Every Canadian regulator and Crown corporation that licences online gambling operates a self-exclusion program, and operators are required to honour it.

01Ontario
PlaySmart (OLG) plus per-operator self-exclusion under AGCO oversight
02British Columbia
GameSense voluntary self-exclusion operated by BCLC
03Alberta
AGLC self-exclusion
04Quebec
Loto-Quebec self-exclusion at Espacejeux and Loto-Quebec casinos
05Manitoba
LGCA / Manitoba Liquor & Lotteries voluntary self-exclusion
06Saskatchewan
SaskGaming / SLGA voluntary self-exclusion
07Atlantic provinces
Atlantic Lottery Corporation self-exclusion
08Yukon, Northwest Territories, Nunavut
Territorial mental-wellness and addiction services plus operator-level self-exclusion
§5 Helplines

Help by province or territory

All thirteen helplines are free and confidential. Tap a number to call.

Default helpline ON · ConnexOntario 1-866-531-2600
QC Jeu: aide et reference 1-800-461-0140
BC BC Gambling Support Line 1-888-795-6111
AB AHS Addiction Helpline 1-866-332-2322
MB Manitoba Addictions Helpline 1-855-662-6605
SK Problem Gambling Helpline 1-800-306-6789
NS Provincial Gambling Helpline 1-888-347-8888
NB Problem Gambling Helpline 1-800-461-1234
NL Provincial Helpline 1-888-899-4357
PE Provincial Helpline 1-855-255-4255
YT Mental Wellness & Substance Use Services 1-866-456-3838
NT NWT Helpline 1-800-661-0844
NU Nunavut Kamatsiaqtut Help Line 1-800-265-3333
§6 Help for family & friends

Worried about someone else?

You do not have to wait for someone to ask for help. Living with another person’s gambling carries real financial and emotional strain — and support is available for you, too, not just the person who gambles.

Talk without judgment Pick a calm moment and describe the impact on you rather than accusing. Shame tends to push the behaviour underground.
Protect shared finances Separate accounts, remove your name from shared credit, and keep records. You are not personally liable for someone else’s gambling debts.
Avoid bailing them out Clearing debts rarely helps and often funds more gambling. Encourage professional support instead of covering losses.
Get support for yourself Living with someone’s gambling is stressful. Every provincial helpline also supports affected family members — you can call on your own behalf.
Look into Gam-Anon Gam-Anon is a peer-support fellowship specifically for the partners, families, and friends of people who gamble.
Default helpline ON · ConnexOntario 1-866-531-2600
§7 External resources

Independent support beyond Canada

These free, international services run independently of any operator or regulator. They are available everywhere in Canada and complement the provincial helplines above.

§8 On-site tools we promote

Operator controls we look for

Ease of finding these tools is a positive signal in our ranking methodology.

Deposit limits Cap daily, weekly, or monthly spend.
Time limits Cap session length before forced sign-out.
Loss limits Halt play once a net-loss threshold is reached.
Reality checks Periodic interruption showing time spent and net result.
Cool-off periods Lock the account for 24h, 7 days, or 30 days.
Self-exclusion Lock the account for months, years, or permanently.
§9 Editorial standards

How this affects our coverage

Outside Ontario

Bonus copy does not minimize wagering requirements or hide expected loss. Reviews of high-volatility or chase operators carry warning callouts.

In Ontario · AGCO Standard 2.05

Bonus content is not rendered at all. Operator CTAs read "Visit site", and bonus surfaces render compliance copy instead of inducement values.

No pressure patterns

The site does not run interstitial bonus pop-ups, autoplay video, or other patterns that pressure conversion.

§10 Children and minors

Age and minors

We do not target marketing at minors. The age gate uses 19+ by default and 18+ only when the active province is Alberta, Manitoba, or Quebec. This page currently resolves to 19+ in Canada.

§11 Operators we will not feature

Excluded operators

  1. Operators without recognised regulatory licensing accepting Canadian players.
  2. Operators with unresolved regulator action for player-protection violations.
  3. Operators with repeat patterns of withholding payouts on responsible-gambling flagged accounts.